How it worksKaise kaam karta hai
From new order to safe deliveryNaye order se mehfooz delivery tak
Yaqeen works in the background, day and night. You connect your shop once; after that every cash-on-delivery order is checked by itself, and you only hear from us when something needs you.Yaqeen peeche reh kar din raat kaam karta hai. Aap ek dafa dukan connect karte hain; us ke baad har COD order khud check hota hai, aur aap ko sirf tab khabar milti hai jab aap ki zaroorat ho.
1. An order comes in1. Order aata hai
From your Aap ke Shopify store, your store, WooCommerce store, or your store, ya aap ke Yaqeen order linkYaqeen order link — at any hour. Only cash-on-delivery orders are checked; prepaid orders are left alone. se — kisi bhi waqt. Sirf COD orders check hote hain; pehle se paid orders ko chheda nahi jata.
2. Yaqeen checks the buyer2. Yaqeen khareedar ko check karta hai
- Quick checks on the order itself: a real Pakistani mobile number, a complete address, and several orders from one number within a day.Order ki fori jaanch: asli Pakistani mobile number, mukammal pata, aur ek din mein ek hi number se kayi orders.
- The buyer's delivery history across all Yaqeen shops: parcels accepted and parcels refused at the door. The number is matched in scrambled form; no shop ever sees another shop's orders.Tamam Yaqeen dukanon par khareedar ki delivery history: qubool kiye aur darwaze par wapas kiye parcel. Number chhupi shakal mein milaya jata hai; koi dukan kabhi doosri dukan ke orders nahi dekhti.
3. You get one answer3. Aap ko ek jawab milta hai
Known good buyer. Nothing to do; no message is sent.Bharosemand khareedar. Kuch nahi karna; koi message nahi jata.
New or unsure buyer. We send a WhatsApp with Yes / Cancel buttons. No reply? A short Urdu call, only between 9 am and 9 pm. Still no answer? We tell you “couldn't reach buyer” and you decide.Naya ya ghair yaqeeni khareedar. Hum Yes / Cancel buttons wala WhatsApp bhejte hain. Jawab nahi? Urdu mein chhoti call, sirf subah 9 se raat 9 baje tak. Phir bhi jawab nahi? Hum batate hain “khareedar se rabta nahi hua” aur faisla aap ka.
Refused parcels at other shops recently. The buyer gets your payment details. You tap Received when it arrives, and the answer becomes Ship. Not paid within 24 hours? We recommend not shipping.Haal hi mein doosri dukanon par parcel wapas kiye. Khareedar ko aap ki payment details milti hain. Paisa aane par aap Received dabate hain, aur jawab Bhejein ban jata hai. 24 ghante mein paisa nahi aaya? Hamara mashwara hai na bhejein.
Yaqeen never blocks anyone and never touches money. The advance goes straight to your account, and you can always ship any order anyway.Yaqeen kabhi kisi ko block nahi karta aur kabhi paise ko haath nahi lagata. Advance seedha aap ke account mein jata hai, aur aap hamesha koi bhi order phir bhi bhej sakte hain.
4. Where you see it4. Aap kahan dekhte hain
- On the order itself: a tag in Shopify, a column and order note in WooCommerce.Order par hi: Shopify mein tag, WooCommerce mein column aur order note.
- On WhatsApp: an alert only for risky or cancelled orders — not for every order.WhatsApp par: sirf risky ya cancel hue orders ka alert — har order ka nahi.
- Every morning at 9 am: one summary of yesterday's checks.Har subah 9 baje: kal ke checks ki ek summary.
5. After delivery, the network learns5. Delivery ke baad network seekhta hai
At 8 pm we ask on WhatsApp about orders from three days earlier. One tap if everything was delivered, or mark the ones that came back: refused at the door, or a courier problem. That's how the network stays accurate for every shop.Raat 8 baje hum WhatsApp par teen din pehle ke orders ka poochte hain. Sab deliver hue to ek tap, warna wapas aane wale mark karein: darwaze par wapas, ya courier ka masla. Isi tarah network har dukan ke liye durust rehta hai.
Only door refusals count against a buyer, and old ones fade over time. Read our Sirf darwaze par wapsi khareedar ke khilaf ginti hai, aur purani waqt ke saath mit jati hai. Parhein hamari Fair Use PolicyInsaaf ki Policy.